Property Management
Maintenance requests, tenant retention, and prospect conversion — handled instantly. One agent per building.
Tenant retention
If a resident submits a maintenance request at 9 PM on a Friday and the first response comes Monday morning — that's 60 hours of feeling ignored. If rents are going up 5%, the resident's calculus is simple: paying more for a worse experience. They start looking.
With an agent, the same resident gets an immediate acknowledgment that confirms the issue, asks clarifying questions, logs the request, notifies the maintenance team, and provides an estimated response time.
Without Custom Agents
Maintenance request at 9 PM Friday. First response: Monday morning. 60 hours of silence. Resident feels ignored. Lease renewal at risk.
With Custom Agents
Maintenance request at 9 PM Friday. Agent responds in seconds: confirms the issue, asks which unit, logs the request, notifies maintenance, provides an ETA.
Prospect conversion
A person browsing apartments at 10 PM finds your building's website, likes what they see, and fills out an inquiry. The agent responds in seconds: confirms availability, asks about unit size and move-in timeline, and offers to schedule a tour.
By the time the prospect wakes up the next morning, they have a tour booked. The competing building whose leasing office doesn't open until 9 AM has already lost.
Deploy one agent per building
Each building gets its own agent with:
- Dedicated email (
leasing@buildingname.com) - Building-specific knowledge base (amenities, policies, unit availability)
- Separate CRM for each property
- Custom escalation rules per property manager