Terms of Service

Last updated: April 22, 2026

1. Acceptance of Terms

By accessing or using Custom Agents, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Custom Agents is an AI-powered email automation platform that enables users to create and configure autonomous AI agents to process and respond to emails. The service includes:

• Email inbox integration and management
• AI agent configuration and automation
• Integration with third-party services
• Analytics and reporting tools

3. User Responsibilities

As a user of Custom Agents, you agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not use the service for illegal or unauthorized purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt the service

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

5. Intellectual Property

All content, features, and functionality of Custom Agents are owned by Custom Agents and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of our content without prior written consent.

6. User Content

You retain ownership of any content you submit to Custom Agents. By submitting content, you grant us a license to use, modify, and display such content for the purpose of providing our services. You represent and warrant that you have the right to grant such license.

7. Third-Party Integrations

Custom Agents integrates with third-party services. Your use of these integrations is subject to the terms and policies of those third parties. We are not responsible for the practices or policies of third-party services.

8. Service Availability

We strive to maintain high availability of our service, but we do not guarantee that the service will be uninterrupted, secure, or error-free. We reserve the right to suspend or discontinue the service at any time for maintenance or other reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Custom Agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

10. Indemnification

You agree to indemnify and hold harmless Custom Agents from any claims arising from your use of the service or your violation of these terms.

11. Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use the service will immediately cease.

12. Changes to Terms

We may modify these terms at any time. We will notify users of material changes by posting the updated terms on this page. Your continued use of the service after such modifications constitutes your acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@customagents.io
Address: Custom Agents, [Address]