Privacy Policy

Last updated: April 22, 2026

1. Information We Collect

Custom Agents collects information you provide directly to us, including when you create an account, use our services, or communicate with us.

• Account information (name, email address)
• Email content and metadata
• Agent configurations and settings
• Integration credentials (stored securely)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing emails through AI agents
• Managing your account and preferences
• Communicating with you about our services
• Analyzing usage patterns to improve our services
• Detecting and preventing fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (e.g., cloud hosting, email delivery)
• When required by law or to protect our rights
• With your consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security reviews and updates
• Limited access to personal data within our organization

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Opt-out of marketing communications
• Data portability

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@customagents.io
Address: Custom Agents, [Address]