CUSTOMAGENTS
Skills

Skills

Built-in capabilities every agent has from the moment you create it — no integrations, no setup, no extra cost.

Skills

Skills are built-in capabilities every agent has from the moment you create it. They don't require any platform connection, OAuth, or configuration. They just work.

What skills are included

SkillWhat it does
Web searchThe agent can search the internet for current information
Generate PDFThe agent can create PDF documents — invoices, reports, contracts, summaries
Generate imageThe agent can create images — diagrams, graphics, social posts
Send emailThe agent can send email outbound from its own address
Bulk emailThe agent can send a single message to many recipients at once
Manage tasksThe agent can create, track, and update tasks for itself and for you
Manage contactsThe agent has its own built-in contact list — auto-updated from conversations

How skills are different from integrations

Skills are built in — no connection required. The agent uses them whenever they're relevant.

Integrations connect the agent to external platforms (Instagram, Shopify, etc.) via OAuth. You choose which platforms to connect on each agent.

Enabling and disabling skills

Skills are enabled by default. You can turn off individual skills in your agent's settings → Tools tab. Disabling a skill prevents the agent from using it, which can reduce noise if a skill isn't relevant to that agent's job.

Skills and autonomy

Skills are subject to the same autonomy settings as the rest of the agent. In draft mode, the agent will propose using a skill (e.g., "I can generate an invoice PDF for this customer — want me to?") and wait for your approval before taking action. In auto mode, it uses skills as needed without prompting.

See Autonomy modes for more.