CUSTOMAGENTS
Channels

Slack

Your agent joins your Slack workspace as its own profile — not a bot. @mention it in any channel or DM it directly.

Slack

Your agent gets its own Slack profile. It is not a bot integration — it is a real workspace member. @mention it in any public or private channel and it replies in-thread. DM it and it responds like a coworker.

How it works

@mentions: In any channel your agent has been invited to, @mention it and it replies in the same thread.

DMs: Open a DM with your agent and message it directly. It keeps a full history of your DM conversation.

Memory: The agent knows what was discussed in each channel and thread it has participated in. It does not read channels it has not been invited to.

Setting up Slack

  1. Go to your agent's settings → ChannelsSlack
  2. Click Connect Slack
  3. Sign in to your Slack workspace and authorize access
  4. The agent's profile will appear in your workspace

Once connected, invite the agent to any channel using the standard /invite @agentname command.

Use cases

  • Internal support: Your team @mentions the agent for quick answers instead of interrupting each other.
  • Client channels: Your agent joins a shared channel with a client and handles their questions.
  • Handoffs: Team members DM the agent to update it or change its instructions mid-task.